Tours

Get exclusive behind-the-scenes access to San Francisco’s premier facilities. Take an up-close look at real-world operations and maintenance practices, guided by industry experts who know these spaces inside and out. This limited-capacity facility tour is available as an add-on to your Facility Fusion registration, and spots fill fast. Reserve yours before they sell out!
This is not included with a Full Event registration. Attendees will need to be pre-registered and show photo ID upon arrival (driver license or passport). Sign in will be near the Registration Area 30 mins prior to the tour. All participants are required to take the provided transportation. This facility tour is non-refundable.

2 Folsom Gap Inc. HQ
Monday, 6 April 2026
1:30-5:00 p.m.
2 Folsom is Gap Inc.’s signature San Francisco HQ, spanning over 540,000 sq. ft. and housing core brand, design, and corporate teams. The building centers around a multistory glass atrium and features workspaces, design studios, meeting hubs, and employee amenities including wellness spaces and rooftop terraces.
Recent modernization efforts have upgraded lighting, workplace technology, sustainability systems, and collaboration spaces, ensuring the site continues to support a dynamic and creative workforce.
The tour will be guided by Workplace Experience, Facilities Engineering, who will highlight the building’s mechanical and electrical systems, collaboration technology, sustainability features, and ongoing modernization initiatives.
Max attendees: 50 — spots are limited. Register early to secure your place!
Pricing:
US$79 for members / US$99 for non-members
Already registered? Purchase this tour through the Attendee Service Center.

Hilton San Francisco Union Square
Monday, 6 April 2026
1:00-2:00 p.m. [sold out] and 2:30–3:30 p.m.
The Hilton San Francisco is the largest hotel on the West Coast consisting of 3 buildings with 2 million square feet of space and over 1900 guest rooms. The tour will show how the properties' three towers, built in three different decades, were integrated together with a single building automation system. The tour will also highlight the fully automated commercial laundry that washes and dries 140lbs of laundry every 6 minutes. The hotel runs like a small city, see what it takes to keep the city running.
Max attendees: 12 per tour session — spots are limited. Register early to secure your place!
Pricing:
US$29 for members / US$39 for non-members
Already registered? Purchase this tour through the Attendee Service Center.
Wednesday, 8 April 2026
12:30–2:30 p.m.
FREE to participate. Limited spots available, must sign up for mini tour during registration.
Join us for a unique 45‑minute behind‑the‑scenes tour of Project Open Hand’s downtown San Francisco headquarters. Facility Fusion attendees will see firsthand how in‑kind donations help fuel our mission and support thousands of neighbors facing health challenges. Following the tour, enjoy light refreshments, meet members of our leadership team, and learn practical ways to ensure your organization’s no‑longer‑needed assets can be responsibly redirected to local nonprofits. In addition to in‑kind contributions, Project Open Hand will also share alternative pathways to support Project Open Hand, including corporate sponsorships, grants, matched giving programs, and volunteer opportunities. These options allow individuals and companies to make a meaningful impact based on their own capacity and interests.
IFMA’s Social Impact: Facility managers from some of the Bay Area’s largest companies have strengthened Project Open Hand’s work by donating surplus furniture, fixtures, and equipment through Green Standards, IFMA’s Social Impact Partner. Their support demonstrates how thoughtful asset management can advance community health and reduce waste.
About Project Open Hand: Founded in 1985, Project Open Hand is a nonprofit organization that provides nutritious meals to Bay Area residents experiencing serious health challenges. Operating from a four‑story headquarters at 730 Polk Street — just a short 15‑minute walk from the Hilton San Francisco Union Square — this 2024 California Nonprofit of the Year prepares more than 2,500 meals every day for Californians in need.

