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Frequently Asked Questions

Detailed information may be found under our Pricing.

CANCELLATION/REFUND POLICY

IFMA reserves the right to cancel an IFMA educational event due to low enrollment, unforeseen factors, or any other reason making it practically or economically inadvisable to conduct the event. In the event of cancellation, registrants will be notified as promptly as the circumstances permit (although IFMA cannot be liable for any failure to notify). IFMA, however, cannot be responsible for any other costs, losses or inconveniences that a registrant may incur, such as costs of transportation (plane, train, rental car, etc.), hotel cancellation fees, reservation fees, lost pay, vacation or leave time, etc. Full refunds will be granted for cancellation received in writing to IFMA before 24 February 2026.

No refunds will be issued on cancellations received after 24 February 2026, or for conference no-shows.

Yes, you are allowed a one time transfer of your registration as long as your replacement is a member. If your substitute is not a member, he/she will need to become a member to receive the transfer. To transfer your registration contact ifma@ifma.org.

 

Yes, an attendee list is available at the attendee service center. Due to privacy concerns, only the first and last name and company will be displayed.

You can edit your registration, add-on registration items, access conference proceedings and handouts from speakers, and see who is attending Fusion at the attendee service center. Your login information was included in your confirmation email.

Please reach out to expoadv@ifma.org for exhibit/sponsor opportunities related to this event as well as others hosted by IFMA.

 

Facility Fusion is intentionally designed as a smaller, more immersive experience focused on hands-on learning, leadership development, and building meaningful relationships with peers, speakers, and IFMA leaders. It prioritizes depth, interaction, and strategic conversations that continue well beyond the event itself.

In contrast, World Workplace is IFMA’s largest conference, bringing together the full scale of the facility management profession. It offers broad exposure to a wide range of sessions, products, and perspectives, delivering high energy and a comprehensive view of what’s happening across the industry.

Both events deliver significant value — the difference comes down to your goals. If you’re looking for an intimate, close-knit setting that supports deeper networking, interactive learning, and personal growth, Facility Fusion is the right fit. If you want to explore the breadth of the profession and engage with the industry at scale, World Workplace provides that expansive experience.